ISO 9001:2015

품질경영시스템

ISO 9001은 제공하는 제품과 서비스에 대한 품질경영시스템의 요구사항을 규정하는, 전 세계적으로 인정받는 국제 표준입니다.

ISO 9001 인증을 받은 조직은 직원, 고객 및 이해관계자에게 최고 수준의 품질에 대한 의지를 보여 줍니다. 이는 회사의 효율성을 높이고 고객 만족도를 향상시킵니다.

ISO 9001 인증은 자발적이며, 기업 성과의 지속적 개선과 점차 “문서 없는” 경영을 지향하는 방식에 기반합니다. 2015년 개정 이후 공식 문서에 대한 요구사항은 줄었으며, 회사 프로세스에 품질 개념을 효과적으로 실행하는 데 더 많은 관심을 두고 있습니다.

‘Quality’라고 표시된 디지털 인터페이스를 터치하는 손
  • 적용 대상 소규모 기업부터 대형 다국적 기업까지, 규모, 유형, 활동에 관계없이 모든 조직.
  • 기반 기업 성과의 지속적 개선.
  • 2015년 개정 이후 문서 작업은 줄이고 효과적인 실행에 더 집중합니다.

견적 요청

ISO 9001 인증을 시작하십시오.

관심 있는 인증이나 과정을 선택하시면 맞춤 견적을 보내 드립니다.

인증심사
사내 교육 · 최소 5명
공개 교육 · 최소 10명

개인정보 보호 고지: 귀하의 정보는 이 문의 및 관련 후속 연락에만 사용되며, 안전하게 보관되고 절대 판매되지 않습니다. CCB는 견적 준비 또는 인증서 발행에 필요한 경우에 한해 협력 인증기관과 정보를 공유할 수 있습니다. 정보 제공은 자발적이나, 제공하지 않으시면 답변드릴 수 없습니다. 개인정보 열람·정정 또는 동의 철회는 rita@concb.com로 이메일을 보내 주십시오. PDPA 고지 및 개인정보 처리방침 보기

* 필수 항목

Personal Data Protection Notice and Privacy Policy

Last updated: 29 October 2026

This notice explains how Continental Certification Body Sdn. Bhd. (“CCB”, “we”) collects, uses and protects your personal data under Malaysia’s Personal Data Protection Act 2010 (“PDPA”). It applies to everyone who contacts us, requests a quotation, attends our training, applies to work with us or is involved in a certification audit.

1. What personal data we collect

Your name, job title, company, email address, phone or mobile number, business address, country and website, and anything you tell us in an enquiry. For audits and training we may also hold attendance, assessment and audit records. For auditor applicants we hold your CV, qualifications, audit log and expected fees. We do not ask for sensitive personal data unless the law or a certification scheme requires it.

2. How we obtain it

Directly from you through our website forms, email, WhatsApp, phone or in person; from your organisation when it engages us; and from our partner certification bodies when they need to work with us on your certificate.

3. Why we use it

To respond to your enquiry and prepare your quotation; to plan and carry out audits and training; to arrange the issue, maintenance and verification of certificates with our partner certification bodies; to assess auditor applications; to keep the records that certification and accreditation rules require; and to meet our legal obligations. We will only send you marketing messages with your consent, and you can opt out at any time.

4. Who we may share it with

Our partner certification bodies, INTERCERT Certification and BSCIC Certifications, when needed to issue or verify your certificate; accreditation bodies reviewing our work; auditors and trainers engaged by us, who are bound by confidentiality; service providers that host or support our systems; and authorities where the law requires it. We never sell your personal data.

5. Transfers outside Malaysia

Some partners and service providers are located outside Malaysia. When your data is transferred, we take reasonable steps to ensure it is protected to a standard comparable to the PDPA.

6. Is it compulsory?

Fields marked * on our forms are needed for us to respond. Providing your personal data is voluntary, but if you do not, we may be unable to answer your enquiry, prepare a quotation or provide our services.

7. Your rights

You may ask to access the personal data we hold about you and to correct it if it is inaccurate, incomplete or out of date. You may withdraw your consent, ask us to limit how we process your data, ask us to stop direct marketing and, where it applies, ask for your data to be transmitted to another organisation. We will reply within 21 days of receiving your request. A fee permitted by law may apply to access requests.

8. Security and retention

We protect your data with reasonable technical and organisational measures against loss, misuse and unauthorised access. We keep it only for as long as needed for the purposes above and for the record periods that certification and accreditation rules require, and then delete or anonymise it.

9. Data breaches

If a personal data breach occurs, we will notify the Personal Data Protection Commissioner and, where required, the people affected, as the PDPA requires.

10. How to contact us

For access, correction, withdrawal of consent or any question or complaint about your personal data, contact our Data Protection Officer at rita@concb.com or write to Continental Certification Body Sdn. Bhd., D-1-3, Avenue Two, Persiaran Suarasa 3, Bandar Tun Hussein Onn, 43200 Cheras, Selangor, Malaysia. You may also complain to the Personal Data Protection Commissioner of Malaysia.

11. Language and changes

This notice is published in English, Chinese and Malay. If the versions differ, the English version prevails. We may update this notice; the date at the top shows the latest version.